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Our Remote Assistance program allows you to temporarily grant a Colorado-bnb.com specialist the ability to update your email settings (e.g., Outlook Express, Eudora, etc.) or perform other maintenance on your computer at your request.

  1. Click here to download the Remote Assistance program
  2. When prompted, "Run" the file
  3. Enter the password you were given by the Colorado-bnb.com specialist
  4. Click "Connect"
  5. Your firewall software may display a message concerning this program, as it uses the internet to connect to our server. This is normal, and you'll need to permit access to the program in order to connect.

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